Effective Date: April 25, 2025

Welcome to Timbercraft Poly! These Terms and Conditions (“Terms”) govern your access to and use of our website, www.timbercraftpoly.com, and any services or products offered by Timbercraft Poly, LLC (“we,” “us,” or “our”).

By using our website, you agree to these Terms. If you do not agree, please do not use the website.

1. Use of the Website

You agree to use this website for lawful purposes only. You must not:

• Use the website in any way that could damage or impair the website or interfere with any other person’s use
• Attempt to gain unauthorized access to any part of the website or its systems
• Use any automated tools to scrape or collect data from the website

2. Product Information & Orders

We strive to provide accurate information about our products, including descriptions, pricing, and availability. However, we do not guarantee that all information is error-free or current.

We reserve the right to:

• Modify product details or pricing at any time without prior notice
• Refuse or cancel any order, including for pricing errors or stock issues

Once you place an order, you will receive an order confirmation email. This does not signify our acceptance of your order. We reserve the right to limit the quantity of items ordered and to cancel any order.

3. Payment & Billing

All payments must be made in full at the time of order placement, unless otherwise agreed upon in writing. We accept major credit cards and other secure payment methods through our third-party payment processor.

We are not responsible for any additional charges or fees your bank or card issuer may apply.

4. Shipping & Delivery

Delivery times are estimates and may vary due to factors beyond our control (weather, carrier delays, etc.). You are responsible for providing accurate shipping information. We are not liable for orders lost or delayed due to incorrect or incomplete addresses.

5. Returns & Cancellations

Due to the custom-built nature of our products, returns and cancellations are generally not accepted once production has begun. Please contact us immediately if you need to make changes to your order.

If a product is damaged during shipping or arrives defective, please notify us within 7 days of delivery so we can assist with a replacement or resolution.

6. Intellectual Property

All content on this website—including text, images, graphics, logos, and product designs—is the property of Timbercraft Poly or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or use any content from the site without our prior written permission.

7. SMS & Email Communications

By providing your phone number or email address, you consent to receive communications from us, including order updates, service notifications, and promotional messages.

Message and data rates may apply. You may opt out of SMS marketing at any time by replying STOP.

8. Limitation of Liability

To the fullest extent permitted by law, Timbercraft Poly shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of this website or purchase of our products.

9. Indemnification

You agree to indemnify and hold Timbercraft Poly harmless from any claims, damages, losses, or liabilities arising from your violation of these Terms or your use of the website.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Iowa, without regard to its conflict of law principles.

11. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the website after such changes constitutes your acceptance of the revised Terms.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Timbercraft Poly, LLC
1034 HWY 1
Kalona, IA 52247

Email: support@timbercraftpoly.com

Phone: 319-591-1112